Privacy policy
Last updated: October 13, 2025
This privacy policy explains how Cannes Boréal (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on cannesboreal.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this privacy policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected in accordance with this privacy policy.
Please read this privacy policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree to this privacy policy, please do not use or access the Services.
Changes to this Privacy Policy
We may update this privacy policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or is reasonably capable of being associated with you. The following sections describe specific categories and types of personal information we collect.
Information We Collect Directly from You
Information you provide to us directly through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer service information including information you choose to include in communications with us, for example when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly. You can choose not to provide this information, but this may prevent you from using or accessing those features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that host our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you requested, to perform the contract we have with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be processed in accordance with this privacy policy. See also the section below, Website and Third-Party Links.
How We Use Your Personal Information
- Provision of Products and Services. We use your personal information to provide the Services in order to fulfill the contract we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating any returns and exchanges as well as other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In such cases, Shopify will process your information as described in its privacy policy and consumer privacy policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other login information. If you believe your account has been compromised, please contact us immediately.
- Communicating with You and Improving the Services. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure responsiveness, provide effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our Site. For specific information on the cookies we use as part of operating our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand user interaction with the Services (as part of our legitimate interest in administering, improving, and optimizing the Services). We may also permit third parties and service providers to use cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies using your browser controls. Please keep in mind that deleting or blocking cookies may impair your user experience and cause some Services, including some features and general functionality, to not work properly or be unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate interests, and other reasons subject to this privacy policy. This may include:
- Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping).
- Business and marketing partners to provide services and deliver advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you request us to disclose or otherwise consent to us disclosing certain information to third parties, for example to ship products to you or through your use of social media widgets or identity integrations, with your consent.
- With our affiliates or within our corporate group, in our legitimate interest to operate a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for advertising and marketing activities as follows.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information during the past 12 months for advertising and marketing activities as follows.
| Categories of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, email address, and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage data | Business and marketing partners |
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content in any public area of the Services, that content will be public and accessible to everyone.
We do not control who has access to the information you choose to make available to others, and we cannot guarantee that those who have access to this information will respect your privacy or safeguard it. We are not responsible for the privacy or security of information you make public or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Website and Third-Party Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to unaffiliated or uncontrolled sites, you should review their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide on public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limiting how we or third parties use that information. Our inclusion of such links does not imply endorsement of the content of such platforms or their owners or operators, except as provided in the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request deletion.
As of the effective date of this privacy policy, we do not know of any “sale” or “sharing” (as those terms are defined in applicable law) of personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you avoid sending sensitive or confidential information through unsecured channels.
The retention period for your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies.
Your Rights
Depending on your place of residence, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may refuse your request as permitted by law.
- Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
- Right to Correction: You may have the right to request that we correct the personal information we hold about you.
- Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with certain exceptions.
- Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not “sell” or “share” your personal information or opt out of processing your personal information for purposes considered “targeted advertising” as defined by applicable privacy laws. Please note that if you visit our Site while the Global Privacy Control signal (GPC) opt-out preference is enabled, depending on your location, we will automatically treat this as a valid opt-out request for “sale” or “sharing” of information for the device and browser you are using to visit the Site.
- Right to Restrict Processing: You may have the right to request that we stop or restrict our processing of personal information.
- Right to Withdraw Consent: When we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Right to Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do so by responding directly to our refusal.
- Communication Preferences Management: We may send you promotional emails which you may opt out of receiving at any time by using the unsubscribe option provided in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those concerning your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact information below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before responding substantively to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf and may need you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.
Complaints
If you have complaints regarding how we handle your personal information, please contact us using the contact information below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact information below, or by filing a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information may also be processed by employees and by third-party service providers and partners in those countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is to a country recognized as providing an adequate level of protection.
Contact
If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please call us or send an email to lescannesboreal@gmail.com or contact us at 2121 Rue Rodolphe Pagé, Saguenay, QC, G7K 1C4, CA.